This page provides answers to some of the most frequently asked questions from customers and partners. However, this list is by no means exhaustive, and the answers may not fully apply to your actual contract with Akktia Ltd. For details we refer you to the Licensing Agreement and the Service Agreement. In all the following answers, “you/yours” refers to the customer and “us/we/our” refers to Akktia Ltd.
No, the ownership of your data remains yours. We may install and run the analysis or data mining tools on your servers, in which case your data remain on your disks. If we must copy the data over to our servers for analysis, then we guarantee it will be deleted within 6 (six) months from the end of the contract.
Yes, under certain conditions, Akktia Ltd. offers services within the European Union, USA and Canada.
Depending on the expertise required for a certain application or service, we may temporarily hire or subcontract the necessary expertise. However, this will not change the terms of your contract with Akktia Ltd.
We may provide products or services free of charge to non-profit organisations or to academia.
We provide products and services to both businesses/organisations and individuals, so there is no such thing as a customer ‘too small’ to do business with.
This depends. We may provide customised software for you, or we might run some of our existing software if applicable to your specific task. We may license you the software or we may only provide you with the results of the data analysis. Full details will be provided in the Licensing Agreement or contract between you and Akktia Ltd.
No, we DO NOT provide financial services or products, trading software or algorithms.
The correct pronunciation of the company name is | ˈaktēə |.
If you have any questions or comments about our services or products, please contact us by using the email address support@akktia.com.